At BotBridges, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our Telegram, Discord, and Website chatbot services.
1. Information We Collect
We may collect the following types of information:
Personal Information – such as your name, email address, or contact details when you sign up, request support, or subscribe to our services.
Usage Data – including interactions with our bots, server activity, and logs of automated conversations.
Project Details – information you share with us to customize your chatbot (e.g., FAQs, workflows, or content).
2. How We Use Your Information
We use your data to:
Provide and maintain our chatbot services
Customize and improve user experiences
Respond to support requests and inquiries
Monitor performance and security of our services
Send important updates or service-related communications
3. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. While no system is 100% secure, we take all reasonable steps to safeguard your information.
4. Data Sharing
We do not sell or trade your personal information. Data may be shared only in these cases:
With service providers or partners assisting us in delivering our chatbot solutions
To comply with legal obligations or protect our rights
With your consent
5. Your Choices
You may request access, updates, or deletion of your personal data at any time.
You can opt out of marketing communications by following unsubscribe instructions in our emails.
6. Cookies & Tracking
Our website may use cookies and analytics tools to improve performance and understand usage patterns. You can disable cookies in your browser settings, but some features may not work properly.
7. Third-Party Services
If you use BotBridges on Telegram, Discord, or other platforms, their privacy policies also apply. We encourage you to review them for a full understanding of how your data is handled.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Last updated” date.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
📧 support@botbridges.com
